Jennifer Thompson

Director of Operations

Jennifer believes strong organizations are built on clarity, consistency, and follow-through. She ensures that structure empowers people to do their best work. By blending disciplined planning with practical execution, Jennifer helps organizations operate efficiently, adapt to change, and stay aligned as they grow.

As a senior leader with experience in force management, strategic planning, and large-scale operations, Jennifer understands how people, processes, and resources must collaborate to achieve sustainable outcomes. Her career in multiple Army commands and national programs has equipped her with this expertise.

She has led significant organizational changes, including force structure updates affecting over 1,000 organizations. Jennifer has coordinated teams, crafted strategic guidance, and worked with senior leaders to align policy, resources, and goals.

Known for translating complex systems into actionable plans, she has improved processes, data accuracy, and introduced efficiencies through automation. Jennifer has also helped establish new organizations and capabilities, ensuring compliance and operational continuity. 

As Director of Operations at 360 Security Services, she ensures client engagements are consistent and scalable, focusing on clear operational frameworks. Her approach integrates a personal touch with analytical rigor. 

Jennifer holds an MBA and a BA in Psychology, offering both analytical and people-first insights. Her practical and collaborative leadership helps organizations transition from uncertainty to confidence.